Cell Bag 62

All Mapula products are made by Winterveld women from the design phase to final product. Your purchase provides a supporting income to these women.  

The Mapula range is embroidered on black, 100% Edenrose cotton fabric, made in South Africa. The embroidery thread is Elle Crochet no 5, made in South Africa (using imported acrylic raw materials). 

Washing instructions are included on the Mapula tag attached to each item in the range. Best is to hand-wash with wool-friendly detergent and hang in a shady place as the fabric can fade in the sun. Iron the product face-down on a towel with a steam iron. Don’t use a very hot iron as the embroidery thread is synthetic and can melt.

All items are pre-shrunk but you are advised to follow the washing instructions on the Mapula tag carefully.

Returns Policy

 

Parcel returns within South Africa will be reviewed according to the guidelines of the Consumer Protection Act. International returns will be handled on a case-by-case basis.

 

Tampered parcels

 

If your parcel has been tampered with, please contact us immediately for investigation.

Dispatch

 

Products are dispatched on a weekly basis. Note that turnaround times depend on your location and vary considerably. No additional charge is levied for packaging and handling. Shipping fees are calculated at the time of check-out.

 

Within South Africa

 

PostNet to PostNet
South African Post Office (collect from local branch)

 

International

 

FedEx Priority International Courier Service with turnaround between 5 and 7 working days (our courier of choice)

PLEASE NOTE:  All international orders are subject to Customs and Duty fees (TAX). Customs and Duty fees are calculated upon import, and will be for your OWN ACCOUNT. By Law, Mapula Embroideries dispatches every order with a Commercial Invoice. Please note that certain countries do not release parcels until Customs and Duty fees are paid in full, where after parcels are rejected upon import and returned to South Africa. Orders that are rejected due to unpaid customs fees by the consignee will not be refunded.